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Care navigation is being implemented by the Clinical Commissioning Group (CCG) on the 1st October 2018.  In order for us to direct you to the correct service our specially trained receptionists (who know about many services that do not need a GP appointment) will need to ask you a little about the problem you are calling with.  Of course you do not need to tell us about your problem, BUT it will help us to direct you to the correct service and potentially save you time by avoiding multiple appointments and wait times.  If you would like to discuss your condition privately please inform the receptionist.  Please be patient with the receptionists as this is a new service.  Thank you

You can book and cancel appointments online by obtaining a username and password from reception. Please remember to bring two forms of identification with you.

Friends and Family Test - please complete the survey under the 'Have your say' section. We had 1 Extremely Likely reply  for last month with no other sections. Paper versions available at the reception desk in the surgery.

Car park - The car park is owned by the landlord and therefore out of our control.  It is used by three separate organisations and each is independent of the other therefore there is very limited parking.  There is alternative paid parking on Norwood, North Bar Within or Saturday Market.  Patients wishing to use the car park to attend an appointment are requested to give plenty of time to park as a space may not become available for some time.

New Patient Registration

register_nowIf you wish to register with this practice you will need to complete a form that the receptionist will supply. If you like, there is an online version of this form which may be downloaded here.

You need to bring your NHS number with you to complete registration at the practice, and a form of Identification (preferably photo ID and something to confirm your address).

You will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this questionnaire too, which you may fill out and send to us or bring with you at your first appointment, along with the summary care record form.

All patients will be allocated a named GP who is responsible for patients' overall care at the practice.  If a patient has a preference as to which GP that it is, the practice will make reasonable efforts to accommodate this request.

New Patient Questionnaire

Summary Care Consent Form

Once registered you will be offered a chance to have a health check with our practice nurse, where you will be able to discuss any ongoing medical problems. 

The nurse will advise you on which is the best way to progress, either by seeing a GP of your choice or booking an appointment in one of our clinics.  All patients can choose which practitioner they wish to see.

Medical treatment is available from the date of registration.  Please contact reception for further information.

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