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Noticeboard

IMPORTANT CHANGES FROM 1ST OCTOBER 2018 (Care navigation)

Care navigation is being implemented by the Clinical Commissioning Group (CCG) on the 1st October 2018.  In order for us to direct you to the correct service our specially trained receptionists (who know about many services that do not need a GP appointment) will need to ask you a little about the problem you are calling with.  Of course you do not need to tell us about your problem, BUT it will help us to direct you to the correct service and potentially save you time by avoiding multiple appointments and wait times.  If you would like to discuss your condition privately please inform the receptionist.  Please be patient with the receptionists as this is a new service.  Thank you

FLU CLINICS will be held from 8.45 - 12.45 on the following Saturdays -

13th October, 20th October, 27th October, 3rd November and 10th November at the surgery. Only flu's will be dealt with on these dates, prescriptions will not be handed out.

You can book and cancel appointments online by obtaining a username and password from reception. Please remember to bring two forms of identification with you.

Friends and Family Test - please complete the survey under the 'Have your say' section. We had 1 Extremely Likely reply  for last month with no other sections. Paper versions available at the reception desk in the surgery.

Car park - The car park is owned by the landlord and therefore out of our control.  It is used by three separate organisations and each is independent of the other therefore there is very limited parking.  There is alternative paid parking on Norwood, North Bar Within or Saturday Market.  Patients wishing to use the car park to attend an appointment are requested to give plenty of time to park as a space may not become available for some time.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

england EnglishUrdu Urdu
albania Albanianindia Hindi
egypt Arabiclithuania Lithuanian
bulgaria Bulgarianpoland Polish
china Chinese (Cantonese)portugal Portuguese
china Chinese (Mandarin)spain Spanish
russia RussianFrench French
Turkish TurkishPunjabi Punjabi
Gujerati GujeratiSomali Somali
Croatian CroatianBengali Bengali
Iran Farsi
 
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