We constantly strive to give you the best possible care and attention. We operate an in-house complaints system. If you are at all unhappy about any aspect of our service please ask to speak to the Practice Manager or alternatively write to her direct at The Health Centre or email to firstname.lastname@example.org. This email address is checked daily by staff Monday - Friday. It is important that patients do not request home visits, appointments, prescriptions or anything urgent via this email address.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.