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Noticeboard

IMPORTANT CHANGES FROM 1ST OCTOBER 2018 (Care navigation)

Care navigation is being implemented by the Clinical Commissioning Group (CCG) on the 1st October 2018.  In order for us to direct you to the correct service our specially trained receptionists (who know about many services that do not need a GP appointment) will need to ask you a little about the problem you are calling with.  Of course you do not need to tell us about your problem, BUT it will help us to direct you to the correct service and potentially save you time by avoiding multiple appointments and wait times.  If you would like to discuss your condition privately please inform the receptionist.  Please be patient with the receptionists as this is a new service.  Thank you

FLU CLINICS will be held from 8.45 - 12.45 on the following Saturdays -

13th October, 20th October, 27th October, 3rd November and 10th November at the surgery. Only flu's will be dealt with on these dates, prescriptions will not be handed out.

You can book and cancel appointments online by obtaining a username and password from reception. Please remember to bring two forms of identification with you.

Friends and Family Test - please complete the survey under the 'Have your say' section. We had 1 Extremely Likely reply  for last month with no other sections. Paper versions available at the reception desk in the surgery.

Car park - The car park is owned by the landlord and therefore out of our control.  It is used by three separate organisations and each is independent of the other therefore there is very limited parking.  There is alternative paid parking on Norwood, North Bar Within or Saturday Market.  Patients wishing to use the car park to attend an appointment are requested to give plenty of time to park as a space may not become available for some time.

 

                                                                                                           

Infection Control Annual Statement 2014

 Purpose

 This annual statement will be generated each year in August. It will summarise:

  • Any infection transmission incidents and any action taken (these will have been reported in accordance with our Significant Event procedure)
  • Details of any infection control audits undertaken and actions undertaken
  • Details of any control risk assessments undertaken
  • Details of staff training
  • Any review and update of policies, procedures and guidelines

 Background

Dr Hill and Partners has one lead for infection, prevention and control, Teresa Malton, Lead Practice Nurse and she is supported by Patricia Cooper, Practice Manager.

Teresa Malton attends annual infection control training and keeps up to date with regulations and changes. These are disseminated to staff and staff training takes place yearly.

Significant Events

In the past year there have been no significant events raised that related to infection control.

Audits

In August 2014 an Infection, Prevention and Control audit was carried out by City Health Care Partnership CIC, Teresa Malton, Lead Nurse and Patricia Cooper, Practice Manager. The practice’s compliance has increased from 81% in 2013 to 94% compliant in 2014.

Infection Control Comparison 2013 and 2014

 

 

Section

% Compliance

2013

2014

 

Governance and Documentary Evidence

 

89%

 

100%

 

Staff Records

 

100%

 

50%

 

Clinical Environment

 

67%

 

87%

 

Clinical Practice

 

83%

 

100%

 

Clinical Equipment

 

88%

 

94%

 

Hand Hygiene

 

73%

 

87%

 

Sharps Management

 

79%

 

100%

 

Waste Management

 

86%

 

92%

 

Decontamination of Environment

 

93%

 

100%

 

Vaccine Management including transport and storage

 

69%

 

100%

 

Total

 

81%

 

94%

 

Risk Assessment and corrective actions:

An infection control inspection was carried out on the 13th August 2014 and the following actions were noted:

Staff Records – ensure that hand hygiene refresher training is conducted annually and documented: Action – Teresa Malton

Clinical Environment – cleaning schedules should include high surfaces: Action – Patricia Cooper

Clinical Equipment – Sterile medical devices/items to be stored away from exposure to water/moisture, preferably in a cupboard, drawers or covered shelving: Action – Teresa Malton

Hand Hygiene – Taps on clinical hand wash basins should not have ‘swan neck’ fittings and should be considered for replacement. Splashbacks should be free from damage and in a good state of repair to enable adequate cleaning (1 tile broken): Action – Patricia Cooper

The hand hygiene refresher training has since been completed.

We will aim to do more to share information with our patients and will therefore place a copy of this Annual Statement on our practice website.   We will notify patients of any seasonal influenza outbreaks that they may need to be aware of via the waiting room TV and our website.

Staff training

At the time of the publication of the annual infection control statement all clinical staff were in date for infection control training.

Policies, procedures and guidelines

Policies, relating to Infection Prevention and Control are reviewed and updated annually. However, all are amended on an on-going basis as current advice changes.

 

 

Infection Control Annual Statement 2015

 

Purpose

 

This annual statement will be generated each year. It will summarise:

 

  • Any infection transmission incidents and any action taken (these will have been reported in accordance with our Significant Event procedure)
  • Details of any infection control audits undertaken and actions undertaken
  • Details of any control risk assessments undertaken
  • Details of staff training
  • Any review and       update of policies, procedures and guidelines

 

Background

 

Teresa Malton, Lead Practice Nurse is the practice lead for infection, prevention and control. She is supported by Nurse Emma Pollard, Deputy.

 

Teresa Malton attends annual infection control training and keeps up to date with regulations and changes. These are disseminated to staff. Staff training takes place yearly.

 

Significant Events

 

In the past year there have been no significant events raised that related to infection control.

 

Audits

 

In July 2015 an Infection, Prevention and Control audit was carried out by City Health Care Partnership CIC with Emma Pollard, Deputy Nurse and Patricia Cooper, Practice Manager. The practice’s compliance overall was 93%.

 

 

  

Infection Control Compliance 2015

 

 

Section

 

% Compliance

 

Governance and Documentary Evidence

 

95%

 

Expertise

 

100%

 

Clinical Environment

 

93%

 

Clinical Practice

 

100%

 

Clinical Equipment

 

89%

 

Hand Hygiene

 

84%

 

Sharps Management

 

100%

 

Waste Management

 

80%

 

Decontamination of Environment

 

90%

 

Minor Surgery

 

95%

 

Total

 

93%

 

Risk Assessment and corrective actions:

 

An infection control inspection was carried out on the 28th July 2015 and the following actions were noted:

 

Governance and Documentary Evidence – Toy cleaning schedules should be available to provide information on the type and frequency of cleaning. Action: Pat Cooper

 

Clinical Environment – The clinical/treatment/consulting room should be tidied up and all inappropriate items removed to facilitate cleaning and minimise the risk of contamination. Action: Emma Pollard

 

Clinical Equipment – Medical devices (non-surgical)/clinical equipment should be visibly clean and fee from stains, spills, dust etc  Action: Emma Pollard

 

Hand Hygiene – Taps on clinical hand wash basins should not have ‘swan neck’ fittings and should be considered for replacement. Action: Patricia Cooper

 

Waste Management – All waste bins should be fire retardant. If plastic, these must be heavy duty and labelled fire retardant. Action: Patricia Cooper/Emma Pollard

 

Decontamination of Environment – The designated cleaning cupboard should be free of inappropriate items and only be used to store cleaning equipment and products (coat had been left). Action: Patricia Cooper

 

Minor Surgery – Swan neck fittings on taps at clinical hand wash basins are present. Clinical waste bins should be foot operated and in good working order.

 

We will aim to do more to share information with our patients and will therefore place a copy of this Annual Statement on our practice website.   We will notify patients of any seasonal influenza outbreaks that they may need to be aware of via the waiting room TV and our website.

 

Staff training

 

At the time of the publication of the annual infection control statement all clinical staff were in date for infection control training.

 

Policies, procedures and guidelines

 

Policies, relating to Infection Prevention and Control are reviewed and updated annually. However, all are amended on an on-going basis as current advice changes.

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                       

                         

                                            

 
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