FLU CLINICS 2019
We have had to make changes to our flu clinics this year as follows:
Saturday 5th October '19 8.45am to 12.45 - Over 65's only
Saturday 12th October '19 8.45am to 12.45 - Over 65's and 18 to 65 years
Saturday 19th October '19 8.45am to 12.45 - Over 65's only
Saturday 26th October '19 8.45am to 12.45 - Over 65's only
From Monday 28th October age 18- 64 years in the at risk groups please ring the surgery and make an appointment.
These changes have been brought about by the delivery dates we have been given for the two types of flu vaccines we need this year which are:
Fluad Trivalent Vaccine for patients over the age of 65
Quadravailant Vaccine for patients aged 18 to 65 years in a clinical at risk group
We are also unable to give flu vaccines to any patient under the age of 18 in the Saturday clinics. Please ring the surgery or speak to a receptionist who will offer an appointment.
IMPORTANT CHANGES FROM 1ST OCTOBER 2018 (Care navigation)
Care navigation is being implemented by the Clinical Commissioning Group (CCG) on the 1st October 2018. In order for us to direct you to the correct service our specially trained receptionists (who know about many services that do not need a GP appointment) will need to ask you a little about the problem you are calling with. Of course you do not need to tell us about your problem, BUT it will help us to direct you to the correct service and potentially save you time by avoiding multiple appointments and wait times. If you would like to discuss your condition privately please inform the receptionist. Please be patient with the receptionists as this is a new service. Thank you
You can book and cancel appointments online by obtaining a username and password from reception. Please remember to bring two forms of identification with you.
Friends and Family Test - please complete the survey under the 'Have your say' section. We had 1 Extremely Likely reply for last month with no other sections. Paper versions available at the reception desk in the surgery.
Car park - The car park is owned by the landlord and therefore out of our control. It is used by three separate organisations and each is independent of the other therefore there is very limited parking. There is alternative paid parking on Norwood, North Bar Within or Saturday Market. Patients wishing to use the car park to attend an appointment are requested to give plenty of time to park as a space may not become available for some time.