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Coronavirus (COVID-19)

Advice in your region

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Get the latest NHS information and advice about coronavirus (COVID-19).

Get a test to check if you have coronavirus on GOV.UK

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Symptoms

Find out about the main symptoms of coronavirus and what to do if you or your child has them.

Testing and tracing

Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.

Self-isolation and treating symptoms

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Vaccination

Book your coronavirus vaccination, read about the vaccine and understand what will happen on the day of your appointment.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Long-term effects (long COVID)

Find out about the long-term effects coronavirus can sometimes have and what help is available.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.

Take part in research

Find out about health research studies and how you may be able to take part.

Gov.UK: National lockdown in England

Information about restrictions and tiers in your area.

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Manor Road Surgery
Manor Road
Beverley
East Yorkshire, HU17 7BZ
Tel: 01482 862733

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Noticeboard

Covid Vaccination programme
We are delighted to be offering the COVID-19 vaccine to our patients, with the rollout well underway as we vaccinate our more vulnerable patients, care home residents and staff first.

We understand there is a huge amount of interest in the vaccine however, please do not contact the Practice to book an appointment. The vaccination programme will take months, it will not happen in a few days. Please be patient, do not worry, no one will be excluded from the programme and when it is the right time for you to be vaccinated, we will contact you to book your appointments. In the meantime, do continue to follow all the guidance to control the virus and save lives.

You can get information about the COVID-19 Vaccination online at www.nhs.uk/covidvaccination.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

For patients concerned that they have coronavirus or may have come into contact with someone who has, go to the online self-referral portal (https://self-referral.test-for-coronavirus.service.gov.uk/antigen/name) or call 119
 PLEASE DO NOT ATTEND THE SURGERY.

Appointments
Home Visits
Test Results
Access the online appointment system

Appointments

pills_for_girlHow do I make an appointment?

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible to help stop the spread of coronavirus. All GP appointments are telephone triage in the first instance, the GP will assess what would be most appropriate for you.

Please remember to wear a face covering when visiting the surgery.

THE TELEPHONE LINES ARE VERY BUSY AT PRESENT DUE TO THE CORONAVIRUS OUTBREAK, IT MAY TAKE LONGER FOR US TO ANSWER CALLS, APOLOGIES

Telephone from 8.00 a.m. on 01482 862733 (option 1) or call at reception and the receptionist will offer you the first routine appointment which could be within the next 3 weeks.  Booking ahead is more appropriate for non-urgent issues and gives a better chance of seeing your preferred GP. Alternatively, you may be seen earlier by seeing another doctor if they have free appointments.

Please note our doors open at 07.30 for the first appointment at 07.30 hrs.

Online Appointment booking

Online appointments are telephone appointments only, the doctor will not call on the specified appointment time due to Covid-19.

You are now able to book appointments online. You will need a password obtained from the surgery to access this service. You need to bring in photo ID to obtain a password for the online service for verification purposes.

When booking online please put a brief description of your ailment, as we may be able to fast track your appointment.

Telephone Consultations / Appointments

We offer telephone appointments where appropriate for patients who wish to discuss their symptoms over the telephone with a doctor.  This may still lead to an appointment being booked if the doctor feels it is necessary.

What happens if all the appointments are booked for that day?

The receptionist will take the patient's name, details and contact telephone number and the duty doctor will call the patient back.  If the doctor feels it is necessary for the patient to be seen an appointment time will be given.

Your responsibility to us

To attend punctually, cancel if you are unable to attend and not to request an urgent appointment for routine matters. Please note that the doctors' appointments are booked in 10 minute intervals to allow equal access for all patients. For this reason the doctor will usually only be able to deal with ONE issue per consultation.

As a rule, if you are more than 10 minutes late for your appointment, the doctor will not be able to see you.  The next person will already be waiting and it is not fair to make all subsequent appointments run late.

The car park is owned by the landlord and therefore out of our control.  It is used by three separate organisations and each is independent of the other therefore there is very limited parking.  There is however alternative paid parking on Norwood, North Bar Within and Saturday Market.  Patients wishing to use the car park to attend an appointment are requested to give plenty of time to park as a space may not become available for quite some time.

 

General advice

Our receptionist will be happy to help you with whatever query you may have. Please phone our main telephone number for this.

Out of Area Scheme

We are able to offer urgent face to face appointments for patients who live locally but are registered with a GP practice in one of the national 'Choice of GP Practice' pilot sites (London, Manchester and Nottingham).

 

 

 

Home Visits

Doctor's bagIf possible please try to telephone reception before 10:00 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Test Results

You may telephone for the results of laboratory tests and x-rays requested by your doctor after an appropriate interval (usually 14 days in the case of an x-ray and 72 hours for blood and urine tests).  It would be helpful to telephone after 2.00 p.m. for these results when the receptionist, providing the doctor has agreed, may give you the results or refer you back to the doctor personally.

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